Privacy policy

At Ooty Harvests, we respect your trust and are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website, Shopify store, or place an order with us.

1. Information We Collect

  • Personal details such as name, phone number, email, and delivery address when you place an order.

  • Payment information processed securely via trusted third-party gateways (we do not store your credit/debit card details).

  • Basic browsing data (cookies, device info) to improve your shopping experience.

2. How We Use Your Information

  • To process and deliver your orders.

  • To send you order updates, promotional offers, or important service messages.

  • To improve our website, products, and services based on user feedback.

3. Sharing of Information

  • We do not sell or rent your personal data.

  • Information is shared only with trusted service providers (logistics, payment processors) required to fulfill your order.

  • We may disclose data if required by law or regulatory authorities.

4. Data Protection

  • All customer information is stored securely on Shopify’s encrypted servers.

  • Payment transactions are processed via secure gateways with industry-standard protections.

5. Your Rights

  • You can request access, update, or deletion of your data by contacting us.

  • You may opt out of promotional communications at any time.

6. Contact

For any privacy-related queries, please contact us at: